| Library
Services
(A) Public Services
(B) Technical
services
(C) Conduct: Policy and procedure
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Reference
Service: |
| The
reference section provides this services which include: enquiries,
information retrieval, usage and user education.
Normally, reference materials cannot be taken out of the library.
However, at the discretion of a reference staff member , a reference
book may be checked out by a student for few hours or overnight.
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Audio visuals: |
| The
media services section houses the library AV materials such as
audiotapes, videotapes, slides , films, CD. Efforts are underway
to equip the section with materials and equipment necessary for
viewing or listening to these various types of media.
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Photocopying: |
A pre- paid photocopying machine using a card is made available
in the library for patrons use at a very reasonable prices.
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Lending
Library Materials |
The
policy governing the lending of library materials for use by the
university community is designed to allow maximum use of these
materials outside the library. Top |
| Who
may borrow from the library |
All
members of the university community (students, faculty , and staff)
may borrow materials from the Library. Borrowing privileges are
also extended to other university support staff, who hold valid
identification cards.
Individuals
from outside the university may be permitted on a case by case
basis .The use of the library’s resources is only within
the library building (for details, see the library use by outsider’s
policy). |
| Registration
& library card |
A
currently valid university ID card serves as the Library card
for students and staff.All borrowers must register at the circulation
desk.
|
| Circulating
Materials |
The
maximum number of items that may be borrowed, and the retention
period allowed, are as follows:
Books
| Students:
|
up to 4 items, for 4 weeks |
| Graduate
students: |
up to
8 items, for 4 weeks |
| Faculty
members: |
up to
8 items, for 8 weeks |
| Staff
members: |
up to
4 items, for 4 weeks |
AV/Media
Materials
| Students:
|
up
to 2 items, for 5 days |
| Graduate
students: |
up
to 5 items, for 7 days |
| Faculty
members: |
up to
5 items, for 4 weeks |
| Staff
members; |
up to
2 items, for 5 days |
| Non
circulating materials |
Normally,
non circulating materials cannot be taken out of the Library.
However, in case of a pressing need, such materials may
be checked out by a student for few hours or overnight.
Each
borrower is allowed two defaults, after which he will be
deprived of this exceptional service for the rest of the
academic year.
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| Reference
Books |
Special
collections
With
the permission of the librarian for special collections,
an item maybe checked out by a student for few hours or
overnight. In his absence, the on-duty reference staff may
grant such permission.
Maps,
standards and specifications and theses are not allowed
to be taken out of the library.
|
| Reserved
books |
Reserved
books may be checked out overnight if permitted by the concerned
faculty member. A
maximum of one item may be checked out by a student.The
borrowed item must be checked out 30 minutes before closing
the library, and must be returned the following day within
30 minutes of upon opening the library.
|
Returns |
| All circulating
books must be returned to the circulation desk by the due
date. |
Renewals |
Unless
a hold has been placed on a borrowed book by another patron,
the borrower may renew the loan period only 2 times by presenting
the book to the circulation desk.
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| Search
& Hold |
|
The library user may request a search
on an item he/she cannot locate in the stacks. When found,
the circulation staff will put a hold on that item and notify
the patron.
The
library user may request a hold on an item checked out by
another patron. When the item is returned, the user will
be notified immediately .In the above two cases, the materials
will be placed “on hold” for 5 days then re-shelved
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Recall |
The
library may recall any item, after being charged to a student
for at least 7 days, if needed by another borrower. When
returned, the other borrower checks it out and retains it
for 7 days, after which the original borrower has the right
to re-check it out.
Materials needed for reserve
use can be recalled at anytime.
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Overdue Notices
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| Borrowed
materials must be returned or renewed by the due date.
Students
who fail to return or renew borrowed materials by the due
date will be notified via the library, centre and college
notice boards.
A
maximum of two notices will be posted on the bulletin board,
after which the director of the library will contact the
student affairs department requesting positive action.
If
the material is not returned or renewed within a week of
the second notice, the library issues a “Lost Book
Notice” requesting the borrower to pay the charges
involved (see below).
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Fines on overdue books
|
| Students
are charged a fine of 2.00 Dhs a day per item (up to a maximum
of 15 days) on later return of materials. If an item is more
than 15 days late, the student pays the fine for the first
15 days, while his/her borrowing privileges are suspended
for a number of days equal to those exceeding 15 days .
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| Lost
. , Damaged or Mutilated Materials |
| Borrowers are responsible for
any loss, damage or mutilation of materials charged to them.
Those who underline words, deface mark, cut or mutilate a
book if caught will pay the full cost involved in replacing
it.
Charges for lost, damaged or mutilated books are calculated
as follows.
The borrower pays the current list price or, if that price
is not known, the price the library paid + 50% handling
and processing charges.
If the current price is unknown, particularly in case of
most Arabic materials, the size of the book will be the
determining factor in assessing the charges e.g.,
1
– 50 pages |
20 Dhs |
51-100 pages |
40 Dhs |
101-150 pages
|
60 Dhs |
In case of multi-volume set, the above charges
are multiplied by the number of volumes.
A higher charge may be incurred if an item
is out of print or hard to replace.
If the lost material is found and returned
by the patron within 30 days of payment, he/she is entitled
to a refund provided that the material if returned in good
condition. The normal overdue fines and penalties will,
however be imposed.
Borrowers will lose their borrowing privileges
until all fines/charges are paid.
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| Reserve
|
| Students
are charged a fine of 2.00 Dhs a day per item (up to a maximum
of 15 days) on later return of materials. If an item is more
than 15 days late, the student pays the fine for the first
15 days, while his/her borrowing privileges are suspended
for a number of days equal to those exceeding 15 days. |
Reserve |
| The reserve
system is a service that provides students with an all time
access to materials that are requested reading for a particular
course.
At the beginning
of each semester, faculty members may place materials on
reserve for courses they teach.
Reserve materials
may include either or both of the following.
Materials owned
by the library.
Materials belonging to faculty members.
Materials are
kept on reserve for the duration of the course, or as specified
by the instructor on the reserve material request form
Reserve materials
cannot be taken out of the Library. However and with the
instructor’s permission, materials can be taken out
overnight
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Acquisition
Section: |
|
The acquisition section of the university is in charge of
developing the library collection in support of teaching and
research at the University colleges and centers. Top |
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Cataloguing
and Classification: |
| The
section is in charge of all technical services within the
library which include among other things cataloguing and
classification. The Library uses the AACR and the Library
of Congress Classification System and the MARC applications.
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System
Section: |
This
section supervises the work of the electronic Library system
used in the library and ensures its proper functioning. It
provides also training sessions for all library patrons on
the search of information through the library portal.
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Conduct, Policy and Procedure
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| •
Library users should at all times carry with them their
university ID’s which they may be requested at any
time to show to the library staff. Admission may be refused
if a valid ID cannot be shown.
•
Any behavior likely to disturb or inconvenience to other
library users or be detrimental to the contents or fabric
of the library is forbidden.
•
Users must not write in or otherwise damaged books belonging
to the library. Any damaged to, or loss of, books must be
made good to the satisfaction of the librarian.
•
All members of the library staff are authorized to inspect
any books in the possession of users leaving the library.
•
Smoking and the consumption of food and drink in any part
of the library are forbidden.
•
The reservation of seats is not permitted. The library staff
may remove personal materials left unattended for any length
of time.
•
The university accepts no responsibility for loss or theft
of or damage to personal belongings left anywhere in the
library or in library lockers or study areas at any time.
•
Mobile telephones, cameras, personal stereos, typewriters,
and mains-powered equipment may not be used in the library
without the permission of the librarian.
•
Person’s using the library’s reprographic and
computing facilities must observe the copyright law, other
relevant legislation in force, and the terms of suppliers’
licenses.
•
Users must leave the library five minutes before closing
time, immediately on hearing the fire alarm, or required
to do so in an emergency.
•
Readers should immediately report any incident, theft or
other incident to a member of the library staff. |
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